Please read the FAQ before you make an order.
For now, we only have 1 option for retails purchase,
We use PayPal, otherwise if you use creditcard you can use PayPal,
Its more safe. Its have a refund policy & buyer protection 100%.
Check full details about paypal here : http://www.paypal.com/
*If have any inquires about online shopping please contact our Ecommerce Manager Mr Hafiz +60111237866
Wholesale payment method?
For wholesale Payment method we like to use Telegraphic Transefer (TT)
Its will be more save on the merchan fees. If reseller want to use paypal, reseller must add 2% or total cost for paypal fees.
*Please contact our Wholesale Sales Manager , Mr John +60192322156 for any inquire about wholesale.
3. How do i make a payment?
Its a simple steps shown as you add your item in “cart”, just follow the flow of the “cart” pages,
Add to cart > fill information about buyer > select shipping method > select shipping method > Make a payment > waiting item in front of your door! *
We highly recomend Aramex Express for worldwide shipping.
Its a flat rate, For 1-30 pcs the rate is $40.
For Aramex Express we gona update the traking number in 24Hours,
We use the aftership tracking system that automatic track and update the status to buyer via email & mobile phone, so dont worry about the shipment!
Check out the Aramex Lead time here :
Middle East 3-5 Days
Europe 3-6 Days
USA 4-6 Days
Africa 5-7 Days
Asia 3-5 Days
America South America 5-7 Days
Please visit http://www.aramex.com for more information
2.Did you use another shipping company? I have account on it.
Yes, we can do that, but the only option that we have to ship an ejuice is DHL & EMS
Firstly please change the shipping option to > Malaysia Wide Shipping (FREE)
And put a note on the shopping cart or email it to firstname.lastname@example.org
We need details of : (Example)
Order Number : #1111
Adress of collection parcel : 22-G Jalan Reko Sentral 4,
43000 Kajang, Selangor
Account Number : 098789900
Ship Note : 666788389090
3. SHOP & SHIP via Aramex
Shop & Ship its on of the famous option for middle east client,
We can do this, but here the rules.
i. The shipment takes 10-25 days to arrive, its the law form Aramex Malaysia,
We cant do nothing about this.
ii. The tracking number will provide after 15 days the item was sent to Aramex Malaysia,Its because Aramex Malaysia need to make a paperwork & billing with Aramex in buyer country before everything will clear, and after all the process done the item will be in transit. Sure its takes 10-25 days to arrive.
iii. We do not responsible and we don’t have any power to make it fast & give your tracking number before 5 working days.
*WE SUGGEST TO USE EXPRESS SHIPPING BY ARAMEX
We have ship to many illegal country, otherwise its depends. What we do its we declare the item not as a vape juice/ ejuice / eliquid or whatever that same as vape product. But if the item was not realese by the custom its not our responsibilty. Its clear. But if you buy less than 50 its should be no problem.
My country its legal, its easy?
Yes, sure! For the country that vape is legal its more easy to ship the item. We can add any document for support the item like Material Sheet Data (MSDS) or Cetrificate Of Origin (COO)
We have all the documents.
Refund if have ERROR on our webstore or the ERROR form our side.
Did you have a return policy?
Yes, if you received wrong specsification of product we do ship to you immidietly the new juice.
But if your wrong we cant do that, you can return to us for change, but we dont cover up the cost.
Return to :
Name : CYBR RANGER SDN BHD
Adress : 22-G Jalan Reko Sentral 4,
43000 Kajang, Selangor
Tel : +60387404821
Whatsapp : +60111237866
Please Attach an invoice in the parcel.